On May 11, I clicked on an add for a free trial of a face cream product, you 'only pay the postage'. As it turned out there were two products for the trial and you had to sign up separately and pay postage for both. There were some computer glitches with the sign up and I quickly clicked the 'accepted' terms and conditions to get the process over. I then looked to read the terms and immediately cancelled both transactions.
That was the beginning of what has turned out to be a nightmare of emails, phone calls and actions. After I cancelled both, which was difficult, I received shipment notices emailed by both which required more back and forth. The emails they sent were always no-reply and it was back to the site and phone calls that sometimes answered. I was told by one that the order never went through and they could not explain the shipment notice. Both assured me that if a package arrived I should "Return to Sender" and my account would be credited. I did that.
When I got my VISA account statement the charges were there for the postage charges, in fact one company put in two @ $5.95 and the other a single charge @ $4.95. At that time, I thought perhaps the promised credits had not been posted by the time the statement was sent.
This problem escalated yesterday and I spent twelve hours on the issue at battle with my bank and VISA after finding new charges on my account by both scam companies, one for $84.90 and the other for $79.95. I finally, at last, got my dispute entered and with any luck will be able to get the issue resolved in a couple of months. I must now wait for snail mail and complete all the forms paperwork, which should arrive in 4-6 weeks.